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IT Alert - Resolved: Maintenance: Pinnacle will be partially unavailable 04/13/19

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Resolved: Maintenance: Pinnacle will be partially unavailable 04/13/19

Last updated on April 15, 2019 at 8:09AM

People and Locations Impacted:
Faculty and staff at all Penn State locations who have access to the Pinnacle application.

IT Service(s) Impacted:
Pinnacle cloud hosted application

Date and Time:
Pinnacle will be partially unavailable from 7:00 AM to 11:00 AM on 4/13/2019

Notes:
The Pinnacle application requires the vendor to perform maintenance work on 4/13/2019 from 7:00 AM to 11:00 AM. Pinnacle will be partially unavailable during this period.

Technical Information:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

Record #: CHG0059821

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Pinnacle
  • Locations affected:
    All locations
  • Began on:
    April 13, 2019 at 7:00AM
  • Issue Resolved:
    April 15, 2019 at 8:09AM