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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: DIMC, accounts.psu.edu, MyPennState, & other websites are slow

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Resolved: DIMC, accounts.psu.edu, MyPennState, & other websites are slow

Last updated on April 12, 2019 at 6:39PM

Update on April 12, 2019 at 6:39PM

This issue has been resolved, and impacted services have been restored to normal functionality.


Alert Information:
Penn State IT has confirmed this issue is also impacting GI, IBIS, and eBuy.

People and Locations Impacted:
Some students, faculty, and staff at all Penn State locations

IT Service(s) Impacted:
Services and websites that rely on the Central Person Registry (CPR) including:

DIMC
accounts.psu.edu
MyPennState
Graduate Applications

Date and Time:
Issue began at 2:37pm ET on 04/12/19.

Technical Information:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

Record #:
INC1111049

Update on April 12, 2019 at 4:51PM

Penn State IT has confirmed this issue is also impacting GI, IBIS, and eBuy.


Original Alert:
People and Locations Impacted:
Some students, faculty, and staff at all Penn State locations

IT Service(s) Impacted:
Services and websites that rely on the Central Person Registry (CPR) including:

DIMC
accounts.psu.edu
MyPennState
Graduate Applications

Date and Time:
Issue began at 2:37pm ET on 04/12/19.

Technical Information:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

Record #:
INC1111049

Original Alert

People and Locations Impacted:
Some students, faculty, and staff at all Penn State locations

IT Service(s) Impacted:
Services and websites that rely on the Central Person Registry (CPR) including:

DIMC
accounts.psu.edu
MyPennState
Graduate Applications

Date and Time:
Issue began at 2:37pm ET on 04/12/19.

Technical Information:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

Record #:
INC1111049

For more information, please contact IT Service Desk (itservicedesk@psu.edu or 814-865-HELP).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Account Services
  • Locations affected:
    All locations
  • Began on:
    April 12, 2019 at 2:37PM
  • Issue Resolved:
    April 12, 2019 at 6:38PM