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ITS Alert - Resolved: Oracle Calendar Server Unexpected Outage

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Resolved: Oracle Calendar Server Unexpected Outage

Last updated on July 15, 2008 at 2:20PM

Update on July 15, 2008 at 2:19PM

The Oracle Calendaring Service has been fully restored and is now available for use.

Update on July 15, 2008 at 12:59PM

The hardware repairs for the Oracle Calendar Service have been completed. ITS has verified that the calendar database was corrupted during the abrupt halt of the server. We will be restoring from the backup taken at 12:19 a.m. this morning. Unfortunately, alterations that were made to calendars between then and the failure time are not recoverable. However, it should be noted that user data for the calendar server used by University Libraries and Digital Library Technologies (DLT), of ITS, was not affected.

It is expected that full service will be restored within two to three hours. Thank you again for your patience, and we apologize for any inconvenience this may cause you/your staff.

Original Alert

The Oracle Calendaring Service is currently experiencing a hardware failure. This means that the calendar server cannot be accessed at all via the native client or Web client (www.cal.psu.edu). ITS staff are actively working on resolving the issue, and hope to provide more details once available. Thank you for your patience during this time. We apologize for any inconvenience this may cause you/your staff.

For more information, please contact ITS Help Desk (helpdesk@psu.edu).


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Impact Information

  • Incident Type:
    Unexpected Outage
  • Locations affected:
    All locations
  • Began on:
    July 15, 2008 at 10:29AM
  • Issue Resolved:
    July 15, 2008 at 2:20PM