ITS Alerts http://alerts.its.psu.edu The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community. en-us Copyright2009 The Pennsylvania State UniversitySat, 07 Nov 2009 08:30:01 -0500 Resolved: Email service outage http://alerts.its.psu.edu/alert-1295 Fri, 06 Nov 2009 12:01:15 EST Resolved: Server restart for PAWS/Workflow http://alerts.its.psu.edu/alert-1294 Thu, 05 Nov 2009 12:54:44 EST Resolved: Possible DNS Service Delays http://alerts.its.psu.edu/alert-1293 Thu, 05 Nov 2009 10:37:57 EST Resolved: Problem occurring with CSCS consultation request notifications http://alerts.its.psu.edu/alert-1291
Information Technology Services (ITS) corrected the problem effective 6:00 a.m., November 4. ITS regrets any inconvenience this problem has caused.

For more information, please contact ANGEL Support.]]> Wed, 04 Nov 2009 09:53:33 EST CIFS Gateway Outage http://alerts.its.psu.edu/alert-1292 Complications during a planned hardware upgrade of a CIFS Gateway led
to an outage outside the established maintenance windows, and degraded
some web services.

Details:
At 7:00AM, Wednesday November 04, one of the six CIFS gateway servers
became stuck in a bad state while attempting a graceful shutdown.
Said state caused a steady increase in load on those PASS nodes
attempting to access the filesystems being touched by the bad CIFS
gateway. As a result, each of the CIFS gateways gracefully removed
themselves from the loadbalancer after crossing the maximum load
threshold, resulting in the overall service outage.

In addition, www.personal.psu.edu and php.scripts.psu.edu are known
to have been impacted, experiencing service degradation due to the
state of those filesystems being touched by the PASS node in a bad state.

All services were restored to full functionality at approximately
7:50AM. Debug data has been gathered and we are working with the vendor
to permanently resolve the root cause of this issue.]]> Wed, 04 Nov 2009 09:11:49 EST Router Upgrade: Erie - The Behrend College http://alerts.its.psu.edu/alert-1290 Mon, 02 Nov 2009 10:59:01 EST Router Maintenance Scheduled affecting Multiple Non-UP Campuses http://alerts.its.psu.edu/alert-1289
Hazleton
Scranton
Schuylkill
Wilkes-Barre
Hershey
Dubois
McKeesport
Freeport
Northpointe
Shenango
Beaver
New Kensington
Fayette]]> Mon, 02 Nov 2009 09:55:13 EST Resolved: Generalized Interface Services Restart http://alerts.its.psu.edu/alert-1287
Services. There will be an intermittent interruption of services calling the GI during this period.]]> Mon, 02 Nov 2009 08:44:07 EST