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/alerts March 28 @ 1:41 pm

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  • red boxCurrent Alert
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The most recent ITS Alerts are listed below and are also published via the ITS Alerts RSS feed. In addition to the alerts below, a continuously updated list of the latest virus threats is provided on the right side of this page.

green boxResolved: Meeting @ PennState temporarily unavailable this morning

Last updated on March 27, 2015 at 08:47:29 AM

This morning, from approximately 7:30am to 8:08am the Meeting @ PennState service was unavailable. Staff are researching the outage and will update this ticket as soon as there is more...read more

green boxResolved: Network and Voice Services Disruption

Last updated on March 26, 2015 at 01:00:29 PM

The earlier ITS Alert regarding an unexpected power outage in the Telecommunications Building indicated a disruption of voice services in multiple buildings at University Park; those services were restored at...read more

green boxUCCX/ACD Server Maintenance Work

Last updated on March 25, 2015 at 12:22:48 PM

Friday morning March 27th between 6:00AM and 7:00AM, ITS/TNS will perform maintenance work on the secondary ACD server.

green boxVoIP Server Maintenance Work

Last updated on March 25, 2015 at 12:20:18 PM

Thursday morning March 26th between 5:00AM and 7:00AM, ITS/TNS will perform maintenance work on the VoIP Servers. During this time users could experience a momentary delay with voice services.

green boxResolved: 800/Toll Free Numbers

Last updated on March 25, 2015 at 11:02:18 AM

ITS/TNS is experiencing issues with our 800/Toll Free provider. Currently all numbers are pointing to the incorrect numbers. We are working with our provider to get the problem resolved in...read more

green boxResolved: Voice service degradation - Problems with inbound audio on calls outside the University phone system

Last updated on March 25, 2015 at 10:08:23 AM

The service provider resolved the issue affecting inbound audio on calls outside the University phone system.

green boxResolved: Resolved: Internet service disruption.

Last updated on March 25, 2015 at 08:40:33 AM

An unplanned circuit vendor outage this morning, impacted the University's Internet connectivity between 1:03 AM and 2:37 AM. ITS is continuing to investigate the nature of this outage with our...read more

orange boxDataFlux Maintenance

Last updated on March 24, 2015 at 03:36:55 PM

On Tuesday, March 31, 2015, during the regularly scheduled maintenance window (5:00 a.m. - 7:00 a.m.), Information Technology Services (ITS) will perform maintenance on the DataFlux production server. Services using...read more

green boxResolved: University Collaborative Suite (UCS) Partial Outage

Last updated on March 24, 2015 at 03:25:36 PM

From 2:14-2:29 p.m., UCS servers experienced a partial outage. Staff is looking into the root cause of the issue. No e-mail was lost as a result of the outage.

green boxResolved: DataFlux Service Changes

Last updated on March 24, 2015 at 08:46:56 AM

On Monday March 23, 2015, at 7 a.m., all AIS DataFlux match code requests will no longer be served by the legacy AIS DataFlux infrastructure. At this time, all requests...read more

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