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/alerts August 02 @ 10:20 am

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  • red boxCurrent Alert
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The most recent ITS Alerts are listed below and are also published via the ITS Alerts RSS feed. In addition to the alerts below, a continuously updated list of the latest virus threats is provided on the right side of this page.

green boxResolved: University Collaboration Suite (UCS) Software Upgrade - Saturday, August 1

Last updated on August 1, 2015 at 11:10:15 AM

The software upgrade was successfully completed at 11am.

red boxUpdate: Workflow Service Degradation

Last updated on July 31, 2015 at 04:51:59 PM

We are still experiencing problems with our Workflow service. Staff continue to work on the issue. We do apologize for any inconvenience this is causing.

orange boxUpdate: Central Accounts Coordinate Tracking User Services (CACTUS) Infrastructure Operating System upgrade - August 4

Last updated on July 31, 2015 at 04:15:24 PM

Additionally for awareness, CACTUS interfaces will be impacted during this OS upgrade such as ITS Charge Account, Update or Renew ITS Charge Account, Send Mass Email Request, Short-Term Access Account...read more

orange boxFriends of Penn State (FPS) Operating System Upgrade - August 5

Last updated on July 31, 2015 at 04:06:53 PM

On Wednesday, August 5, during the regularly scheduled maintenance window (5:00 a.m. - 7:00 a.m.), Information Technology Services (ITS) will upgrade the operating system supporting Friends of Penn State (FPS)....read more

green boxResolved: Workflow Outage

Last updated on July 30, 2015 at 12:32:57 PM

After a morning long investigation ITS discovered that an infrastructure change made this morning to a non-production load balancer required ITS to update a firewall rule which brought Workflow back...read more

green boxResolved: Service interruption, Thursday July 30,2015

Last updated on July 30, 2015 at 04:35:32 AM

There will be a brief interruption of Electronic Theses and Dissertations (eTD) and Honor Theses (eHT), along with ScholarSphere during the 5-7 a.m. (EDT) maintenance window on Thursday July 30...read more

green boxResolved: Service interruption, Thursday July 30,2015

Last updated on July 30, 2015 at 04:35:16 AM

On Thursday, July 30, 2015 there will be a brief outage from 4:00 — 4:30 a.m. (EST) for TrackITS -- "TrackITS Application"

green boxMitel/ I2 Session Border Controller Maintenance Work

Last updated on July 29, 2015 at 02:54:36 PM

Thursday morning July 30th from 5:00AM to 7:00AM, ITS/TNS will be performing maintenance working on the session border controllers that support voice services to Mitel/ I2 users. During this time,...read more

green boxPlanned Maintenance Willard Wireless Aggregate

Last updated on July 29, 2015 at 07:45:43 AM

On Thursday July 30 during the maintenance window (5:00 a.m — 7:00 a.m.), ITS will be making configuration changes to the Willard hub site wireless architecture. During the maintenance window,...read more

green boxResolved: www.work.psu.edu intermittent password change problems

Last updated on July 27, 2015 at 08:04:17 PM

The problem server was identified and removed from service. Password changes should be working normally now. ITS staff investigate why the problem occurred.

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