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The most recent ITS Alerts affecting E-mail Servers (email.psu.edu or mail.psu.edu) are listed below and are also published via the E-mail Servers (email.psu.edu or mail.psu.edu) Alerts RSS feed. In addition to the alerts below, a continuously updated list of the latest virus threats is provided on the right side of this page.
Last updated on December 12, 2013 at 02:02:24 PM
Beginning around 1:35 PM, a UCS server began to experience slowness in functionality, causing a degradation in service. To alleviate the issue, the affected server was restarted. As of 1:45...read more
Last updated on November 20, 2013 at 03:49:21 PM
We believe that the hardware and software changes made between yesterday (November 19) and today (November 20) has solved the IMAP issue.
Last updated on November 13, 2013 at 06:54:45 PM
IMAP started functioning normally as of 6:47 PM tonight. We have made several changes to try and address this problem.
Last updated on November 11, 2013 at 06:16:13 PM
The server started responding normally around 6:00 PM. We are still investigating the cause.
Last updated on November 6, 2013 at 11:56:48 PM
Around 11:00 PM IMAP starting to function at a normal speed. At about 10:30 POP was functioning correctly as was WebMail. We are looking into the cause. We will update...read more
Last updated on November 6, 2013 at 03:44:09 PM
ITS is in the process of e-mailing all affected users today instructing them where to locate their restored e-mail messages. All mail was fully restored on October 29, and the...read more
Last updated on October 22, 2013 at 06:46:15 PM
The service was restored to full functionality around 6:20pm. Staff made many configuration changes to help prevent this outage from happening again. No mail was lost during the outage.
Last updated on August 11, 2013 at 11:57:53 AM
It was confirmed that as of 11:20am, the University's virus scanning software is scanning e-mail messages for viruses and all e-mail services have been fully restored. Users should not have...read more
Last updated on May 14, 2013 at 11:29:39 AM
The problem was resolved at 11:00 a.m.
Last updated on May 1, 2013 at 11:38:06 AM
Today at 10:11, email.psu.edu started experiencing problems with establishing new connections for IMAP and POP protocols. It was determined that the hardware module that does the encryption (SSL) was not...read more