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ITS - E-mail Servers (email.psu.edu or mail.psu.edu) Alerts

/alerts October 21 @ 5:28 pm

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E-mail Servers (email.psu.edu or mail.psu.edu) RSS badge

The most recent ITS Alerts affecting E-mail Servers (email.psu.edu or mail.psu.edu) are listed below and are also published via the E-mail Servers (email.psu.edu or mail.psu.edu) Alerts RSS feed. In addition to the alerts below, a continuously updated list of the latest virus threats is provided on the right side of this page.

green boxResolved: email.psu.edu IMAP users not able to log in to access their email

Last updated on September 29, 2014 at 06:31:18 PM

Changes have been made to restore service for IMAP users as of 6:30 p.m. Staff will reassess the issue at a later time to prevent reoccurrence.

green boxResolved: smtp.psu.edu Service Degradation

Last updated on September 9, 2014 at 01:53:04 PM

smtp.psu.edu suffered service degradation from 11:23 to 11:44 a.m. An issue to one of the backend servers caused the degradation and has since been fixed. Users may have experienced slowness...read more

green boxResolved: New SSL Certificates for UCS (Bleedingheart bug)

Last updated on April 9, 2014 at 11:16:35 AM

This morning, April 9 at 6:00 a.m., the University Collaboration Suite (UCS) was updated with a patch, provided by Zimbra, to address OpenSSL’s (https://www.openssl.org) implementation of the TLS Heartbeat Extension,...read more

red boxemail.psu.edu Temporary E-mail Delivery Suspension

Last updated on April 3, 2014 at 08:47:44 AM

Due to an unusual spike in activity for the core messaging service (email.psu.edu), some incoming mail was temporarily delayed from 7-10 p.m. on Wednesday, April 2. ITS has contacted the...read more

green boxResolved: Emergency Hardware Restart

Last updated on January 12, 2014 at 09:23:16 AM

The work was completed this morning around 9:02 a.m. Core Messaging (email.psu.edu) was up at 8:42 a.m. Penn State WebMail (webmail.psu.edu) was brought back online at 8:46 a.m. Tivoli Storage...read more

green boxResolved: WebMail and email.psu.edu Temporary E-mail Delivery Suspension

Last updated on December 18, 2013 at 03:20:49 PM

Due to an unusual spike in activity for WebMail and core messaging (email.psu.edu), all incoming mail for the individual services has been temporarily suspended. Staff is researching the cause to...read more

green boxResolved: UCS Slowness

Last updated on December 12, 2013 at 02:02:24 PM

Beginning around 1:35 PM, a UCS server began to experience slowness in functionality, causing a degradation in service. To alleviate the issue, the affected server was restarted. As of 1:45...read more

green boxResolved: email.psu.edu IMAP Slowness

Last updated on November 20, 2013 at 03:49:21 PM

We believe that the hardware and software changes made between yesterday (November 19) and today (November 20) has solved the IMAP issue.

green boxResolved: IMAP Slowness

Last updated on November 13, 2013 at 06:54:45 PM

IMAP started functioning normally as of 6:47 PM tonight. We have made several changes to try and address this problem.

green boxResolved: Slow IMAP connections

Last updated on November 11, 2013 at 06:16:13 PM

The server started responding normally around 6:00 PM. We are still investigating the cause.

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