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ITS - Phone service Alerts

/alerts November 19 @ 11:11 am

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  • green boxResolved Alert
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The most recent ITS Alerts affecting Phone service are listed below and are also published via the Phone service Alerts RSS feed. In addition to the alerts below, a list of the most recently analyzed entries in the National Vulnerability Database (NVD) is provided on the right side of this page.

red boxMaintenance 11/20/18: Voice Services

Last updated on November 14, 2018 at 02:47:25 PM

PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations IT SERVICE(S) IMPACTED: Maintenance 11/20/18: Voice Services DATE AND TIME: VoIP phones will be reset from 10:00PM...read more

orange boxMaintenance 11/19/18: Voice Services

Last updated on November 14, 2018 at 02:45:48 PM

PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations IT SERVICE(S) IMPACTED: Maintenance 11/19/18: Voice Services DATE AND TIME: VoIP phones will be reset from 10:00PM...read more

green boxResolved: Outage

Last updated on November 5, 2018 at 12:20:37 PM

This issue has been resolved, and the phone services for the IT Service Desk and Call Center have been restored to normal functionality. Original Alert Information: PEOPLE AND LOCATIONS IMPACTED:...read more

green boxMy.voip.psu.edu will be unavailable

Last updated on October 8, 2018 at 08:57:42 AM

PEOPLE AND LOCATIONS IMPACTED: All faculty & staff at all Penn State locations IT SERVICE(S) IMPACTED: my.voip.psu.edu will be unavailable DATE AND TIME: Access to my.voip.psu.edu will be affected from...read more

green boxmy.voip.psu.edu and Jabber client may be unavailable

Last updated on October 1, 2018 at 09:46:26 AM

PEOPLE AND LOCATIONS IMPACTED: All faculty & staff at all Penn State locations IT SERVICE(S) IMPACTED: my.voip.psu.edu and Jabber client may be unavailable DATE AND TIME: Access to phone and...read more

green boxResolved: All VoIP Phones will be partially unavailable.

Last updated on October 1, 2018 at 09:41:51 AM

PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations. IT SERVICE(S) IMPACTED: “Voice Services Maintenance Work”- As part of this scheduled work, all VoIP phones...read more

red boxUpdate: Fraudulent Call Influx on Penn State Phones

Last updated on September 19, 2018 at 01:02:16 PM

Penn State IT has processed a block against a newly identified fraudulent number on multiple Penn State phones and will continue to monitor the situation. If you receive any new...read more

green boxResolved: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable

Last updated on September 13, 2018 at 10:33:49 AM

PEOPLE AND LOCATIONS IMPACTED: All staff at Penn State Ag Extension Offices IT SERVICE(S) IMPACTED: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable DATE AND TIME: Inbound...read more

green boxInbound and Outbound Voice services for Mitel/I2 customers will be unavailable

Last updated on August 9, 2018 at 11:55:26 PM

PEOPLE AND LOCATIONS IMPACTED: All staff at Penn State Ag Extension Offices IT SERVICE(S) IMPACTED: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable DATE AND TIME: Inbound...read more

green boxResolved: IT Service Desk and Call Center phone lines are intermittently unavailable

Last updated on August 1, 2018 at 03:40:52 PM

This issue has been resolved, and the IT Service Desk and Call Center phone lines have been restored to normal functionality. PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at...read more

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