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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement:

ITS - E-mail Servers ( or Alerts

/alerts February 26 @ 7:59 am

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E-mail Servers ( or RSS badge

The most recent ITS Alerts affecting E-mail Servers ( or are listed below and are also published via the E-mail Servers ( or Alerts RSS feed. In addition to the alerts below, a list of the most recently analyzed entries in the National Vulnerability Database (NVD) is provided on the right side of this page.

green boxResolved: Webaccess authentication services are slow

Last updated on August 20, 2018 at 02:03:32 PM

This issue has been resolved, and authentication has been restored to normal functionality. PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations IT SERVICE(S) more

green boxUniversity Collaboration Suite (UCS) Scheduled Maintenance

Last updated on June 25, 2018 at 01:38:35 PM

Enterprise IT is planning on performing server maintenance to nine of the servers that support UCS. UCS users will not be able to send/receive email during the maintenance, resulting more

green boxResolved: UCS Spell Check Unavailable

Last updated on June 4, 2018 at 12:24:02 PM

The UCS spell check tool is now fully functional. If you continue to experience problems, please contact the IT Service Desk ( or 814-865-HELP).

green boxResolved: University Collaboration Suite (UCS) Software Upgrade - June 2, 2018

Last updated on June 2, 2018 at 07:19:58 AM

On Saturday, June 2, 2018 from 5 - 11 a.m. ET, University Collaboration Suite (UCS) will undergo a software upgrade which will require a complete service outage. During the outage, more

green boxResolved: Known Error Impacting Outgoing Emails

Last updated on May 26, 2018 at 07:27:48 AM

The block has been lifted as of 7:20 a.m.ET, this morning. The delay in processing should now be gone.

green boxResolved: Resolved: Known Issue: Experienced Slowness

Last updated on May 15, 2018 at 03:34:32 PM

Starting at 2:20 p.m. ET on Tuesday, May 15, 2018, the service started experiencing e-mail processing slowness, which affected The service returned to normal functioning speed at more

green boxUCS Email Update 05/08/18

Last updated on May 3, 2018 at 04:04:30 PM

On Tuesday, May 8, 2018, during the regularly scheduled maintenance window (5-7 a.m. ET), a configuration update will be installed for University Collaboration Suite (UCS). Only a brief outage more

green boxResolved: Auto Provisioning of New Accounts in UCS (Univerisity Collaboration Suite)

Last updated on March 19, 2018 at 07:02:55 PM

As of Wednesday, March 14, 2018, automatic provisioning of accounts for new employees in UCS (University Collaboration Suite) is once again functioning as expected.

green boxResolved: WebAccess & Related Services Experiencing Slowness

Last updated on March 19, 2018 at 11:31:38 AM

Penn State IT has resolved the degradation issue with WebAccess. If you continue to experience problems, please contact the IT Service Desk at 814-865-HELP or

green boxUCS Update

Last updated on March 2, 2018 at 10:01:27 AM

On Thursday, March 8. 2018 , during the regularly scheduled maintenance window (5-7 AM, EST), a configuration update will be installed for University Collaboration Suite (UCS). Only a brief more

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