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ITS - Phone service Alerts

/alerts December 18 @ 7:56 pm

IT Alerts by Date


IT Alerts by Service

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  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

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The most recent ITS Alerts affecting Phone service are listed below and are also published via the Phone service Alerts RSS feed. In addition to the alerts below, a list of the most recently analyzed entries in the National Vulnerability Database (NVD) is provided on the right side of this page.

green boxInbound and Outbound Voice services for Mitel/I2 customers will be unavailable

Last updated on August 9, 2018 at 11:55:26 PM

PEOPLE AND LOCATIONS IMPACTED: All staff at Penn State Ag Extension Offices IT SERVICE(S) IMPACTED: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable DATE AND TIME: Inbound...read more

green boxResolved: IT Service Desk and Call Center phone lines are intermittently unavailable

Last updated on August 1, 2018 at 03:40:52 PM

This issue has been resolved, and the IT Service Desk and Call Center phone lines have been restored to normal functionality. PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at...read more

green boxResolved: Mitel Phone Service at Agriculture Extension Offices is Unavailable

Last updated on July 11, 2018 at 03:30:26 PM

This issue has been resolved, and the Mitel phone service at Agriculture Extension Offices has been restored to normal functionality. Teams from Penn State IT and the vendors continue to...read more

green boxResolved: Mitel/ I2 Telephony Services

Last updated on July 6, 2018 at 01:50:58 PM

Mitel/ I2 Telephony Services are currently impacted with inbound and outbound calls. Penn State IT is currently working with their vendors to isolate and resolve the issue. INC0868115

green boxPegula Ice Arena VOIP and SecNet Service disruption on 07/05/18

Last updated on July 3, 2018 at 12:23:55 PM

PEOPLE AND LOCATIONS IMPACTED: Staff and the ACES Group at Pegula Ice Arena who have VOIP desk phones IT SERVICE(S) IMPACTED: VOIP and SecNet services DATE AND TIME: VOIP and...read more

green boxResolved: Router Code Change At Shenango Campus

Last updated on June 26, 2018 at 07:15:48 PM

On Tuesday the 26th at 6:00 PM ENCS will be changing router code and rebooting the router. There will be a total service outage for the campus for approximately 5...read more

green boxResolved: Voice Services Maintenance Work

Last updated on June 26, 2018 at 12:00:47 PM

Tuesday morning June 26th from 5:00AM to 7:00AM, Penn State IT will perform system maintenance work. As part of this scheduled work, no impact to voice services is expected. CHG0051554...read more

green boxResolved: Voice Services Maintenance Work

Last updated on June 19, 2018 at 06:53:36 AM

Tuesday morning June 19th from 5:00AM to 7:00AM, Penn State IT will perform system maintenance work. As part of this scheduled work, no impact to voice services is expected. CHG0051317

green boxResolved: Voice Services

Last updated on June 8, 2018 at 01:17:47 PM

As a result of the VM Hosting problem, access to my.voip.psu.edu is currently out of service. In order to access the phone and voicemail links, please utilize the following URL's....read more

green boxResolved: Voice Services Maintenance Work

Last updated on June 7, 2018 at 08:23:09 AM

Thursday morning June 7th from 5:00AM to 7:00AM, Penn State IT will perform system maintenance work. As part of this scheduled maintenance work, no impact to voice services is expected....read more

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