ANGEL Alerts http://alerts.its.psu.edu/service-b The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community. en-us Copyright 2009 The Pennsylvania State UniversityTue, 24 Nov 2009 17:34:40 -0500 ANGEL Import Wizard and Export Wizard tools to be turned off during finals week http://alerts.its.psu.edu/alert-1317
The tools for importing and exporting individual lesson content items between courses and groups will be turned off as well. These are only temporary changes to improve ANGEL performance during the period of intense usage associated with finals week.

The Copy Course tool allows instructors to copy one of their existing ANGEL courses into another course section. A master course is a special course set up as a template that multiple instructors can import into another course section. The ANGEL Archive tool is used to download a backup of a course as a ZIP file; this file can then be imported into another section using the import Content Package tool.

Instructors who need to use these tools to set up a course for the spring semester are encouraged to plan ahead and perform necessary course imports or exports prior to finals week. ]]> Tue, 24 Nov 2009 09:22:11 EST Resolved: CSCS problem when creating and editing course proposals mostly resolved http://alerts.its.psu.edu/alert-1306 Tue, 17 Nov 2009 12:38:18 EST Resolved: Problem occurring with CSCS consultation request notifications http://alerts.its.psu.edu/alert-1291
Information Technology Services (ITS) corrected the problem effective 6:00 a.m., November 4. ITS regrets any inconvenience this problem has caused.

For more information, please contact ANGEL Support.]]> Wed, 04 Nov 2009 09:53:33 EST Delays may occur when sending ANGEL mail to large number of recipients http://alerts.its.psu.edu/alert-1271
The Information Technology Services (ITS) ANGEL support team is aware of this issue and has been working with the vendor to solve it, but is not certain when the problem will be resolved. In the meantime, course/group editors are asked to allow time for mail to be sent and to check their Sent mail folder in cases when they are concerned that a message was not sent. ITS regrets the inconvenience this issue causes.]]> Fri, 23 Oct 2009 15:32:31 EST Resolved: ANGEL is experiencing difficulties http://alerts.its.psu.edu/alert-1262 Mon, 12 Oct 2009 12:59:16 EST Resolved: WebAccess service degraded http://alerts.its.psu.edu/alert-1225 Tue, 06 Oct 2009 05:53:12 EST WebAccess service degraded http://alerts.its.psu.edu/alert-1224 Wed, 09 Sep 2009 12:05:26 EST WebAccess service degraded http://alerts.its.psu.edu/alert-1223 Wed, 09 Sep 2009 11:08:01 EST