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<title>PASS File Service Alerts</title>
<link>http://alerts.its.psu.edu/service-l</link>
<description>The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community.</description>
<language>en-us</language>
<copyright>Copyright 2010 The Pennsylvania State University</copyright><lastBuildDate>Mon, 22 Mar 2010 05:50:01 -0400</lastBuildDate>

		
<item>
<title><![CDATA[Resolved: DNS service problem, some ITS services affected]]></title>

<link>http://alerts.its.psu.edu/alert-1446</link>
<description><![CDATA[Further investigation has not identified any additional disruptions or degradation of  <br />production services, outside of those currently documented.    <br />The alert will be reopened and updated if any related service impacts are identified.]]></description>
<pubDate>Thu, 04 Mar 2010 14:47:51 EST</pubDate>
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<item>
<title><![CDATA[dirapps directory server temporary outage]]></title>

<link>http://alerts.its.psu.edu/alert-1447</link>
<description><![CDATA[dirapps.aset.psu.edu, one of the directory servers used for directory enabled applications started having a problem at 12:27 today.  One of the backend servers for dirapps stopped accepting queries.   Once the broken backend server was restart at 12:43, directory enabled applications began functioning properly.  From 12:27-12:43 several applications had intermittent response such as: <br /> <br />WebMail <br />www.work.psu.edu <br />shiboleth <br />radius authentication <br /> <br />While this is not a complete list, these were the major services affected by this temporary outage. <br /> <br />We are in contact with the vendor on why this problem happened.]]></description>
<pubDate>Thu, 04 Mar 2010 13:15:15 EST</pubDate>
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<item>
<title><![CDATA[Resolved: PASS Explorer Outage]]></title>

<link>http://alerts.its.psu.edu/alert-1427</link>
<description><![CDATA[The maintenance script was modified to prevent the expected problem from recurring. <br /> <br />In addition, a service restart script has been added to catch unexpected failures.]]></description>
<pubDate>Thu, 25 Feb 2010 15:42:30 EST</pubDate>
</item>
		
<item>
<title><![CDATA[Update: Connectivity issues]]></title>

<link>http://alerts.its.psu.edu/alert-1417</link>
<description><![CDATA[WebMail is functioning properly as of 4:08 PM.   <br /> <br />We will update this alert when we find out what the root cause of the problem, but we will not be sending another e-mail.  Please check back on the alerts system.]]></description>
<pubDate>Thu, 18 Feb 2010 16:13:33 EST</pubDate>
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<item>
<title><![CDATA[Resolved: ITS Services not responding]]></title>

<link>http://alerts.its.psu.edu/alert-1401</link>
<description><![CDATA[The failing hardware has been replaced.  We are now closing the alert.]]></description>
<pubDate>Sun, 07 Feb 2010 15:46:12 EST</pubDate>
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<item>
<title><![CDATA[Resolved: PASS Cluster Pause]]></title>

<link>http://alerts.its.psu.edu/alert-1323</link>
<description><![CDATA[By 6:19 p.m. the PASS NFS gateway, Secure FTP (sftp.pass.psu.edu), cbs and rs6klab UNIX servers have been restored to service.]]></description>
<pubDate>Mon, 30 Nov 2009 18:24:25 EST</pubDate>
</item>
		
<item>
<title><![CDATA[Resolved: PASS CIFS Gateway Group Lookup Issue]]></title>

<link>http://alerts.its.psu.edu/alert-1213</link>
<description><![CDATA[By noon today, all PASS CIFS gateway servers have been switched to use the new LDAP Directory Servers.  Changes in access due to new account creations or group membership changes will be reflected on this service once again. <br /> <br />ITS will continue to monitor and tune the service as needed however it is expected that the new Directory Servers will greatly out perform the old version.  The new version uses a much more robust, multithreaded replication model and tests have shown the new servers performed orders of magnitude better with proper tuning.  This is expected to resolve the user and group account information lookup problem with the CIFS service.]]></description>
<pubDate>Tue, 24 Nov 2009 17:34:39 EST</pubDate>
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<item>
<title><![CDATA[Resolved: Network Issue delays LDAP upgrade, causes other issues]]></title>

<link>http://alerts.its.psu.edu/alert-1304</link>
<description><![CDATA[At this point, all services known to be affected by this morning's network issue have been restored to service. <br /> <br />Note that some services related to the LDAP upgrade may still be unavailable.  See <http://alerts.its.psu.edu/alert-1279> for progress. <br /> <br />ITS will report on the root cause when it has been confirmed.]]></description>
<pubDate>Sun, 15 Nov 2009 17:50:04 EST</pubDate>
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